Privacy Policy

Privacy Policy

Introduction

Welcome to https://ri-remove-and-install.dentrepair-talk.com (referred to as “R&I,” “the Company,” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy provides a detailed overview of our practices regarding the collection, handling, and protection of information from our users worldwide. Our commitment is to comply with all relevant data privacy laws, including but not limited to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union (EU), Brazil’s Lei Geral de Proteção de Dados (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act (CPA), Utah’s Consumer Sales and Service Act (UCPA), Connecticut’s ConnectiCut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy applies to all aspects of our online presence, including our website, mobile applications, online services, and products offered under the R&I brand. It is important to emphasize that this privacy statement does not cover third-party platforms, apps, or services that you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This policy outlines the ways in which R&I processes personal data when users:

  • Utilize our applications and services as authorized users.
  • Visit our websites that link to this Privacy Policy.
  • Engage with us through communications, including newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details related to your user account, such as usernames, passwords, and account settings.
  2. Payment Information: Transaction details, payment method information, and billing addresses for processing purchases or subscriptions.
  3. Financial Information: Data about your financial status, banking information, and investment portfolios (if provided).
  4. Purchase Information: Product/service purchase history, order details, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Information about your physical location when you use our location-based services or consent to sharing your location.
  7. Feedback: Reviews, comments, and responses provided by users regarding our products and services.
  8. Social Media Information: Data obtained from social media platforms when users choose to log in through their social media accounts.
  9. Product Information: Details about the products you browse or purchase on our site, including preferences and customization choices.

We collect this data through direct user input, interactions with our services, and automated technologies such as tracking cookies and web beacons. We also rely on third parties who provide us with personal data, subject to their privacy policies.

Cookies

R&I uses cookies to enhance your online experience and for analytical purposes:

  • Strictly Necessary Cookies: These are essential for navigating our website and ensuring basic functionality. They cannot be blocked without affecting normal website usage.
  • Preference Cookies: Tailored settings and preferences are stored in these cookies, allowing us to remember your choices.
  • Analytics Cookies: Used to gather user analytics data, helping us understand site performance and user behavior.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to manage or block specific types of cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the retention period expires or when the purpose for data collection is fulfilled, we delete or anonymize the data in a secure manner.

Security Measures

The protection of your data is paramount to us. We implement robust organizational and technical safeguards to safeguard personal information:

  • Employing encryption protocols for secure data transmission and storage.
  • Utilizing secure third-party processing partners who adhere to strict privacy and security standards.
  • Regularly testing and updating our security measures to protect against potential risks.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal data from minors, and we encourage parents or legal guardians to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Correcting inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Asking us to delete or remove your personal data from our systems.
  • Restriction: Limiting the processing of your personal data under certain circumstances.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right not to be subject to automated individual decision-making that significantly affects you.

To exercise these rights or file appeals/complaints regarding data handling, please contact our privacy team at [email protected].

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective upon posting the updated policy on our website. We encourage users to review this page periodically for the latest information.

Contact Information

For inquiries, unsubscribe requests, or data-related questions, please contact us: